Contact with customer - basic contents included

• Contact and negotiate directly with customer through telephone to catch overall needs of customer in business filed, software requirements (accounting management, inventory, HRM, ERP,...)
• Make contents preparation for meeting.
• Appoint suitable manpower to join the meeting.
• Set time till meet and work with customer.

Demo product and propose basic method

• Talk directly to customer (at your office or Hoang Gia’s office). Exchange view about business demands to give business process and management system to customer.
• Basic introduction about product: features, modules, data control method,… on the software.
• Record and offers some basic solutions to handle customer’s requests on the software.
• Confirm and make general note about customer’s information and needs.

Create technical documentation and provide solutions to customer

• Statistic and analysis administrative requirements and give solution to handle that unified with customer (Sale man combine with technician of Hoang Gia to do this)
• Writing and present documentation of solutions which applied for customer.
• Appoint official staff to approve solutions for customer.
• Make solution presentation of HOANG GIA for customer (in case of customer’s needs)

Make quotation and give implementation schedule as under

• Sale staff and technician of HOANG GIA give schedule process and implementation method to customer
• Make deployment plans and quotation for customer
• Send document of “SOFTWARE SOLUTION” and “QUOTATION” to customer.

Contract negotiation as below

• Make, unify and exchange terms of contract with customer. 
• Forward contract for customer considering and conduct to negotiate signing “ECONOMIC AGRREMENT”.